When a company goes to hire a consultant, I think that there is one major factor that is overlooked prior to engaging outside help. Similarly to my post about hiring within, I believe that organizations should ask employees for their contribution prior to adding the expense of bringing in an outside consultant. From my personal experience and extensive reading, it seems that the solutions to many problems or processes can be developed by simply giving your employees the freedom or autonomy to create and implement a solution. Recently, I’ve been part of an organization that is bringing in outside help to fix a process that the internal team has the talent solve if given the respect, resources and control to complete the change in process.
Aside from giving a group or department the power to create or ideate solutions, it is imperative to give the power and respect to implement their ideas and solutions. Most often you can find the solution to your problems by looking internally (inside yourself or within your organization). Once your employees have the ability to think freely and develop solutions, step back and watch your company grow at pace that it would not have otherwise.
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